Privacy Policy

Who we are

Ridgewood Property Solutions (“we,” “us”) is a home watch business based in Ridgewood, New Jersey, owned and operated by Chris Eidschun. This policy covers ridgewoodpropertysolutions.com and the information you share with us.

Information we collect

Information you give us when you request a quote, contact us or leave a review:

• Your name, phone number and email address
• Your town and details about your home, travel dates and what you’d like checked
• Reviews you submit, including your name, rating and comments

Information we collect as part of providing home watch services, under your service agreement: your property address, access instructions, alarm and key details, emergency contacts, and visit reports with photos of your home.

Information collected automatically: if you accept analytics cookies, our analytics provider records how the site is used, such as pages viewed, device and browser type, and approximate location based on your IP address.

How we use it

• To respond to your questions and prepare quotes
• To schedule and perform home watch visits and send you visit reports
• To contact you about your home, including urgent issues found during a visit
• To publish reviews you submit, after we review them
• To understand how our website is used and improve it (only with your consent)
• To meet legal, insurance and record-keeping obligations

How we share it

We do not sell your personal information or share it for targeted advertising.

We share information only with service providers that help us run the business and website, such as our website host, email delivery and form services, and analytics (only with your consent), and with contractors, alarm companies or emergency services when you ask us to or when needed to protect your home. We may also disclose information when required by law.

Cookies

Our site uses only the cookies needed for it to work, plus analytics cookies if you choose “Accept” in the cookie banner. You can change your choice at any time using “Cookie settings” in the footer, or by clearing cookies in your browser.

How long we keep it

We keep inquiry information for as long as needed to respond and follow up. For clients, we keep service records and visit reports for the length of our relationship and as required for insurance, tax and legal purposes, then delete or securely dispose of them.

Keeping your information safe

We use reasonable safeguards to protect your information, including secure (HTTPS) connections on our website. Keys, codes and access details for your home are kept confidential and used only to provide your service.

Your privacy rights

New Jersey residents, and others where applicable law allows, may ask to access, correct or delete their personal information, or ask for a copy of it. To make a request, contact us using the details below. We will verify your request and respond within the time required by law. We won’t treat you differently for exercising your rights.

Children

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

Ridgewood Property Solutions, Ridgewood, New Jersey · Phone: 201.739.5908 · Email: [email protected]